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Short definitions of the terms used across E31 Consulting.

Articles in Glossary

  • Glossary

    Glossary: certified engineer

    An E31-certified engineer has been trained and assessed by Element 31 on the appliance, the platform, and the agent layer, and on working inside sovereign and connected sites. Engagements are staffed by them.

    · 2 min read

  • Glossary

    Glossary: handoff

    The handoff is the point at which an engagement ends and the use case passes entirely to the customer: version, picture, corpus, record, notes, and a team that can change it. Engineer access ends there.

    · 2 min read

  • Glossary

    Glossary: the packet

    The packet is the unit of work that arrives at a desk: what it contains, what a good result looks like, which step a person still takes, and where the result lands. Engineers learn the real one on site.

    · 2 min read

  • Glossary

    Glossary: done means

    Done means is the statement, agreed at the start of an engagement, of what should be true when the work is finished. It is the measure every version is checked against and the handoff is signed off against.

    · 2 min read

  • Glossary

    Glossary: in-house project

    An in-house project is the engagement form in which the customer describes what should be true when the work is done, and certified engineers build it as a scoped project and hand it back running.

    · 2 min read

  • Glossary

    Glossary: forward-deployed

    Forward-deployed is the engagement form in which certified engineers join the team that owns the outcome, on site and inside the customer's segment, and finish when that team can publish alone.

    · 2 min read