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An engineer on your site, inside your segment, building against your systems.

Articles in Forward-deployed

  • Forward-deployed

    Forward-deployed on an air-gapped site

    Air-gapped work is built air-gapped. Forward-deployed engineers work inside a site with no path out, using the site's own procedures for media, updates, and access, and leave nothing behind that reaches outward.

    · 4 min read

  • Forward-deployed

    Finished when your people can publish alone

    A forward-deployed engagement does not end on a date or a demo. It ends when the site team publishes a version of the use case through their own approval, without an engineer's hands on it.

    · 4 min read

  • Forward-deployed

    Building with the people who will run it

    Forward-deployed engineers do not build a use case and hand it over. They build it alongside the operators who will own it, so the handoff is happening from the first version onward.

    · 4 min read

  • Forward-deployed

    Sitting with the desk

    The real packet is not in the process document. It is in how the desk actually works. Forward-deployed engineers learn it by sitting there, watching, and asking about the exceptions.

    · 4 min read

  • Forward-deployed

    An engineer inside your segment

    Forward-deployed engineers work inside the customer's own network segment, under the customer's access rules, on the customer's appliance. Here is what that means in practice.

    · 4 min read